🔄 Try this first — Press and hold the reset button on the back of the doorbell for 15 seconds until the LED flashes amber, then release. The doorbell will restart. Restart your router by unplugging it for 30 seconds at the same time.

If your Arlo Video Doorbell 2K is showing this problem, working through the checks below in order will resolve it in the large majority of cases. Each step is safe to carry out yourself and is verified against Arlo’s official support guidance.

What This Problem Means

The Arlo Video Doorbell 2K battery is depleting faster than expected. Arlo battery cameras are designed to last months between charges, but high motion activity, poor Wi-Fi signal and cold weather can significantly reduce battery life.

Common Symptoms

  • Battery depletes much faster than expected
  • Frequent low battery notifications in the Arlo Secure app
  • Camera goes offline due to low charge
  • Battery not lasting as long as previously

Safe Checks You Can Try

1. Reduce motion sensitivity and activity zones

Open the Arlo Secure app and go to your camera settings. Reduce motion sensitivity and tighten activity zones to exclude busy roads or high-traffic areas beyond your property. Each motion event uses battery power.

2. Check Wi-Fi signal strength

A weak Wi-Fi signal causes the camera to work harder to maintain its connection, draining the battery faster. Improve signal with a Wi-Fi extender.

3. Check operating temperature

Arlo batteries drain faster in cold weather below 0°C. Reduced performance in winter is expected behaviour, not a fault.

4. Reduce Live View usage

Frequent manual Live View sessions drain the battery significantly faster than motion-triggered recording alone. Reduce unnecessary Live View usage.

5. Check the Arlo Secure subscription

With Arlo Secure, AI detection processes alerts efficiently. Without a subscription, basic motion detection may trigger more frequently, using more battery on unnecessary alerts.

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When To Contact Support

If the issue persists after working through all the checks above, contact Arlo support for further help. Your device may be eligible for a replacement if it is within its one-year warranty.