Robot Vacuum and Roller Mop with 5-in-1 Station
eufy Omni C28 Review

15,000Pa suction | iPath 2.0 LiDAR | HydroJet roller mop | Hot-air drying | Up to 251 min

Overview

The eufy Omni C28 is a robot vacuum and roller mop with 15,000Pa suction and iPath 2.0 LiDAR navigation, plus a front line laser sensor. Its HydroJet self-cleaning roller mop presses down with 1 kg, and DuoSpiral detangling brushes deal with hair.

The 5-in-1 station empties the robot into a 3L dust bag, washes the roller, refills the robot, dries the roller with hot air and collects the dirty water. Its clean and dirty tanks hold 2.2L each. The 5,200mAh battery charges in 3.5 hours and gives up to 251 minutes of vacuuming in quiet mode, or 139 minutes vacuuming and mopping. It works with Alexa, Siri and Google Assistant, and comes in black or white.

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Key Features

✓15,000Pa suction
✓iPath 2.0 LiDAR navigation and a line laser sensor
✓HydroJet self-cleaning roller mop, 1 kg
✓DuoSpiral detangling brushes
✓5-in-1 station: auto-empty (3L bag), roller washing, refilling, hot-air drying, dirty-water collection
✓2.2L clean and 2.2L dirty water tanks
✓5,200mAh battery: up to 251 min vacuuming, 139 min with mopping (quiet)
✓Low power mode: with the robot docked, hold its Recharge button for 14 seconds (hold Power for 2 seconds to exit)
✓Alexa, Siri and Google Assistant

Pros & Cons

Pros

+ Up to 251 minutes of vacuuming (quiet mode)
+ Hot-air drying for the roller
+ Factory reset from the robot’s buttons
+ Works with Alexa, Siri and Google

Cons

− Lower suction than the Omni E25 and E35
− No automatic detergent dosing in the manual
− Smaller 2.2L clean water tank

Setup & Installation

Peel off the station’s protective films (press the cleaning tray down as you do), press the detachable base firmly on, then place the station against a wall on a hard, level floor, not on carpet, with 1.5 m clear in front and 0.5 m on both sides. Fill the clean water tank with clean water, not hot water. eufy warns against non-eufy or home-made cleaning liquids; its UK page FAQ gives a 1:200 mix for eufy’s own cleaning solution. Lock both tanks in. Dock the robot; you’ll hear “charging”.

Download the eufy app, tap + and follow the steps to join your 2.4GHz Wi-Fi. eufy says not to use a VPN or proxy, and the Wi-Fi name can’t contain special characters. If setup fails, hold the Recharge and Power buttons together for 3 seconds until you hear a voice prompt.

Common Problems & Fixes

Running into issues? Our eufy robot vacuum troubleshooting guide covers step-by-step fixes taken from eufy’s own manuals, including won’t connect to Wi-Fi, not charging, mop wash or drying not working.

Who Should Buy It

Anyone who wants a roller-mop robot with a station that empties, washes, refills and dries with hot air, and a long vacuum runtime.

Verdict

The Omni C28 brings a self-cleaning roller mop and a hot-air drying station to eufy’s C series, with up to 251 minutes of vacuuming. The Omni E25 adds 20,000Pa suction, a CornerRover arm and automatic detergent dosing.

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