Step-by-step fix guide | Honeywell Home heating controls
This guide is for evohome owners whose Honeywell Home HR91 radiator controller won’t bind. The steps follow the evohome installation guide from Resideo, which makes Honeywell Home products.
What This Problem Means
The HR91 has no screen, so its LED and the evohome controller show how binding is going. Resideo says the LED flashes amber for up to 2 minutes while binding, and successful binding is confirmed by the LED showing continuous green for 5 seconds, with a SUCCESS message on the evohome controller.
Common Symptoms
- The LED doesn’t show continuous green after binding
- No SUCCESS message on the evohome controller
- A poor result in the signal test
Safe Checks You Can Try
1. Check the batteries
Remove the top cover, open the battery clip and check the AA batteries are in, then close the clip and replace the cover.
2. Set up the controller side, then hold the Binding button for 5 seconds
First set up the controller side. For a new zone, Resideo’s evohome installation guide says to press and hold Settings for 3 seconds, press the green tick, press ADD ZONE, type a name for the zone and press the green tick, then press RADIATOR VALVE on the evohome Controller. To add a radiator controller to an existing zone, it says to press and hold Settings for 3 seconds, press the green tick, press ZONE CONFIGURATION, select the zone and press RF DEVICE BINDING. Then press the Binding button on the HR91 for 5 seconds.
3. Watch the LED
The LED flashes amber for up to 2 minutes while binding. Successful binding is confirmed by the LED showing continuous green for 5 seconds.
4. Check SUCCESS on the evohome controller
You should receive a SUCCESS message on the evohome controller. If not, go back and re-bind.
5. Allow a few minutes
Resideo says battery devices only communicate with the evohome controller every four minutes to save power.
6. Test the signal
Resideo’s evohome installation guide has you press and hold two buttons for 5 seconds, until both LEDs flash amber. Then press the tick on the evohome screen to start the test. Signal strength is shown from poor to excellent, and the test exits automatically after 10 minutes.
7. Check your evohome controller
Resideo’s UK installation guide lists the HR91 for the evohome Controller (ATC928). Its guide for the newer evohome R3 controller, published for EMEA, says the older HR92 and HR91 controllers will not work with that version of evohome controller.
HR91 LED explained
If the HR91 won’t sit on your radiator valve, see the radiator valve fitting guide.
When To Contact Support
If none of these steps fix it, contact Resideo, which makes Honeywell Home products, through Resideo’s UK site.
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