Kasa KE100 Falling Off the Radiator? Here’s How to Fix It

Step-by-step fix guide | Kasa KE100

Try this first — Hand-tighten the M30 nut and never turn the body to tighten it.

If the KE100 keeps coming loose, these are TP-Link’s tips from its fitting guide.

What This Problem Means

The valve is not held firmly on the radiator valve body.

Common Symptoms

  • It wobbles
  • It drops off
  • It turns on the valve

Safe Checks You Can Try

1. Tighten the nut, not the body

TP-Link says to keep it aligned and hand-tighten the M30 nut, and never turn the body to tighten it.

2. Check the clips

TP-Link says worn clips can still be used, but broken clips are a warranty matter.

3. Check the adapter

Check the adapter is not cracked.

4. Leave it alone once fitted

Do not push or pull the body once it is fitted.

When To Contact Support

If none of these checks fix it, contact TP-Link support through TP-Link’s UK support site. Have your KE100 or KE110 and KH100 hub model numbers ready.