Nest Camera & Doorbell Problems & Troubleshooting
Select your Nest camera or doorbell below to find fault-by-fault fix guides for your specific model.
🔄 Try this first — Restart your camera before checking your specific problem. Unplug wired models for 10 seconds, or remove the battery for 10 seconds then reinsert it. Also restart your router by unplugging for 30 seconds. This resolves many temporary faults.
2025 Models
Nest Cam Indoor (Wired, 3rd Gen)
Wired
Offline | Won’t connect | Not recording | Night vision | Motion detection
Nest Cam Outdoor (Wired, 2nd Gen)
Wired
Offline | Won’t connect | Not recording | Night vision | Motion detection
Nest Cameras
Nest Cam Battery
Battery or Wired
Offline | Won’t connect | Battery draining | Not recording | Night vision
Nest Cam Wired
Plug-in
Offline | Won’t connect | Not recording | Night vision | Motion detection
Nest Cam Indoor
Plug-in
Offline | Won’t connect | Not detecting motion | Night vision | App issues
Nest Cam Outdoor
Wired
Offline | Won’t connect | Not recording | Night vision | Motion detection
Nest Doorbells
Nest Doorbell Battery
Battery or Wired
Offline | Battery draining | Chime not working | Won’t connect | Alerts not firing
Nest Doorbell Wired
Hardwired
Offline | Transformer issues | Chime not working | Won’t connect | No alerts
