Nest Camera & Doorbell Problems & Troubleshooting

Select your Nest camera or doorbell below to find fault-by-fault fix guides for your specific model.

🔄 Try this first — Restart your camera before checking your specific problem. Remove the battery for 10 seconds then reinsert it, or unplug wired models for 10 seconds. Also restart your router by unplugging for 30 seconds. This resolves many temporary faults.

Nest Cameras

Nest Cam Battery
Battery or Wired

Offline  |  Won’t connect  |  Battery draining  |  Not recording  |  Night vision

Nest Cam Wired
Plug-in

Offline  |  Won’t connect  |  Not recording  |  Night vision  |  Motion detection

Nest Cam Indoor
Plug-in

Offline  |  Won’t connect  |  Not detecting motion  |  Night vision  |  App issues

Nest Cam Outdoor
Wired

Offline  |  Won’t connect  |  Not recording  |  Night vision  |  Motion detection

Nest Doorbells

Nest Doorbell Battery
Battery or Wired

Offline  |  Battery draining  |  Chime not working  |  Won’t connect  |  Alerts not firing

Nest Doorbell Wired
Hardwired

Offline  |  Transformer issues  |  Chime not working  |  Won’t connect  |  No alerts

📚 Looking to buy a Nest camera or doorbell? Visit our Nest Camera Reviews page for full comparisons.  ·  Browse all smart home devices