Status, battery, mic and voice lights on the Sonos Era 100, Era 300, Move 2 and Roam 2, and how to turn the light off
Overview
Sonos uses one set of light meanings across its speakers, listed in its LED lights article. This guide covers the status light on the Sonos Era 100, Sonos Era 300, Sonos Move 2 and Sonos Roam 2, the battery light on the two portables, the mic and voice lights, and how to turn the status light on or off.
Where the lights are
On the Sonos Era 100, Sonos Era 300 and Sonos Move 2, Sonos’s Bluetooth steps refer to the front light. On the Sonos Roam 2, its reboot steps refer to the light above the Sonos logo. The mic and voice lights sit above the mic or voice button, which Sonos’s Alexa article tells you to check.
Status light: normal use
Solid white: on and working.
No light: not powered, or the status light is turned off in the app.
Flashing white: starting up, or waiting to connect to Wi-Fi.
Solid green: muted.
Flashing green: not set up yet. You also see this after a factory reset.
Status light: setup, updates and errors
Flashing orange: connecting during setup. A rapid orange flash after you press Play/Pause means nothing is queued, so start something in the Sonos app.
Solid orange: setup didn’t finish, or the speaker is overheating. Sonos says to restart it; if it’s overheating, power it off and let it cool.
Flashing orange and white: updating or resetting. Sonos says this is rarely a fault.
Flashing red: an error. A new or reset product was “not set up within 30 minutes of powering on”. Restart it, then set it up.
Flashing red and white: an error: “update failed”. Restart the speaker and try the update again. Sonos’s update article gives the path: Settings > General Settings > System Updates > Check for Updates. Update Automatically is on by default.
Bluetooth lights
Flashing blue: Bluetooth pairing. Solid blue: connected.
When you pair a Sonos Era 100, Era 300 or Move 2, you hear a chime and the front light flashes blue; a second chime and solid blue for a few seconds confirm it. On the Sonos Roam 2, hold the Bluetooth button for about one second: you hear a pairing chime and the light flashes blue, then a second chime and solid blue when it’s paired.
On the Era 100 and Era 300, Sonos says the Bluetooth status light is off by default. To see solid blue while a device is connected, turn it on in Settings > Era 100 (or Era 300) > Hardware > Status Light.
Battery light on the Move 2 and Roam 2
Solid orange: charging. It shows for 10 seconds, then turns off while charging carries on. Sonos’s Move 2 charging article and Roam charging article add that a deeply drained battery keeps the orange light on for longer, and the Move 2 article says the battery may still need more charge after the light goes off.
Flashing orange: low battery: below 15% on the Roam 2 and below 6% on the Move 2.
Flashing red: a battery fault. Sonos says to contact Sonos.
Sonos’s pages differ on one Roam 2 light. Its LED article lists flashing orange as low battery, while the Roam 2 guide says that if the speaker gets too hot, “the status light flashes orange and the product chirps 3 times”. So a Roam 2 that flashes orange and chirps three times is warning about heat, not the battery.
To see the battery level, Sonos’s charging articles point to the System tab > System view in the Sonos app.
Mic and voice lights
Mic light off: the microphone is turned off, so there’s no voice control and no automatic Trueplay. Solid white: the microphone is on.
Voice light off: voice services are turned off, or none has been added. Solid white: voice services are on.
If either light is off, Sonos’s Alexa troubleshooting article says to tap the button to turn the microphone or the voice service back on. The Era 100, Era 300 and Move 2 also have a mic switch on the back; on the Roam 2, the mic button turns the mic on or off. On the Era 300, Sonos’s guide says the voice button turns voice services on or off “without affecting the microphones Trueplay uses”.
Move 2 surround and Roam charger lights
When two Move 2s are used as portable surrounds, Sonos’s LED article lists extra lights: breathing white, pop white, and solid green when you pick one up. Flashing amber six times means it failed to bond.
On the Sonos Roam Wireless Charger, a flashing red light means a fault.
How to turn the status light on or off
Sonos’s status light article covers this. In the Sonos app, go to Settings > your product > Hardware > Status Light, and switch it on or off.
Sonos lists a turned-off light as one reason for no light at all, so check this setting before you decide a speaker has no power.
Restart each model
Era 100 and Era 300: unplug the power cord, wait 10 seconds, plug it back in and allow one minute for it to start.
Move 2: take it off the charging base, hold the power button for at least 5 seconds or until the status light turns off, wait 10 seconds, then press the power button or put it back on the base.
Roam 2: disconnect any cables and take it off any wireless charger. Hold the power button on the back for at least five seconds, until you hear the power-off tone and the light above the Sonos logo turns off. Wait 10 seconds, then press the power button. If it’s stuck, hold the button for 15 seconds, or until the light above the logo comes back on.
These steps are from Sonos’s reboot article. A factory reset is a separate step that removes registration information, content saved to My Sonos and content services, and Sonos doesn’t recommend it as a troubleshooting step (Sonos’s factory reset article).
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