Tapo C411 Problems & Troubleshooting

Select the problem you are experiencing to find step-by-step fix guides based on Tapo’s own support pages.

Try this first — Charge the battery fully, then open live view to wake the camera. Tapo says battery cameras sleep between events.

Common Problems

OfflineFix Guide
Won’t Connect to Wi-FiFix Guide
Battery Draining FastFix Guide
Solar Panel Not ChargingFix Guide
Not Detecting MotionFix Guide
Not RecordingFix Guide
SD Card Not WorkingFix Guide
Live View Not WorkingFix Guide
Night Vision Not WorkingFix Guide