Tapo D210 Problems & Troubleshooting

Select the problem you are experiencing to find step-by-step fix guides based on Tapo’s own support pages. They also apply to the Tapo TD21.

Try this first — Charge the battery, then reboot the doorbell from its Device Settings.

Common Problems

OfflineFix Guide
Won’t Connect to Wi-FiFix Guide
Battery Draining FastFix Guide
Chime Not WorkingFix Guide
Not Detecting MotionFix Guide
Notifications Not WorkingFix Guide
SD Card Not WorkingFix Guide
Live View Not WorkingFix Guide