🔄 Try this first — Press and hold the power button for about 3 seconds to turn the camera off, wait 10 seconds, then hold it again to turn it back on. Restart your router by unplugging it for 30 seconds too. This clears most temporary glitches.

If the chime for Tapo D230S1 is not sounding when someone presses the doorbell, the issue is usually the chime setup, volume or connection rather than the doorbell itself.

What This Problem Means

If your Tapo D230S1 is showing this fault, working through the checks below in order resolves it in the large majority of cases. Each step is safe to try yourself and follows TP-Link’s official Tapo guidance.

Common Symptoms

  • No sound when the button is pressed
  • Phone alert works but chime is silent
  • Chime worked then stopped
  • Chime volume too low

Safe Checks You Can Try

1. Check the chime is powered and paired

The Tapo D230S1 includes a chime — make sure it is plugged in, within Wi-Fi range, and shows as connected/paired in the Tapo app.

2. Check the chime volume

Open the chime settings in the Tapo app and confirm the volume is up and a ringtone is selected.

3. Restart the doorbell and chime

Press and hold the power button for about 3 seconds to turn the camera off, wait 10 seconds, then hold it again to turn it back on. Restart your router by unplugging it for 30 seconds too. This clears most temporary glitches.

4. Check Wi-Fi range to the chime

A chime too far from the router can drop off. Move it closer or add an extender.

5. Re-pair the chime

Remove and re-add the chime in the Tapo app if it still will not sound.

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When To Contact Support

If you have worked through every step and your Tapo D230S1 still has this problem, the hardware may need attention. Visit TP-Link support for further help or to arrange a replacement if it is in warranty.