How to Reset the Tapo L900-5 (Soft and Factory Reset)

Step-by-step fix guide | Tapo L900-5

Try this first — Try a soft reset first: it keeps your settings.

Here is how to reset the Tapo L900-5, from Tapo’s own guides. Start with a soft reset, which keeps your settings.

What This Problem Means

A reset clears a stuck connection. A factory reset also removes the Tapo L900-5 from your account, so you will need to set it up again.

Common Symptoms

  • It will not reconnect after a router change
  • Setup keeps failing
  • You are giving it away or moving it

Safe Checks You Can Try

1. Soft reset (keeps settings)

Tapo’s light strip reset guide says to hold the controller button for 5 to 10 seconds. It animates orange and green.

2. Factory reset

Hold the controller button for more than 10 seconds.

3. Reset in the app

Long-press the strip’s card in the Tapo app and tap Remove.

When To Contact Support

If none of these checks fix it, contact Tapo support through TP-Link’s UK support site, with the model and hardware version from the label on the device.