If the Tapo L930-5 does not react to music, these points come from Tapo’s light strip guide.

What This Problem Means

Music sync is not changing the lights with the sound.

Common Symptoms

• The strip does not react to music
• It blinks in a loop
• It stops when you leave the app

Safe Checks You Can Try

1. Keep the app open

Tapo says music sync uses your phone’s microphone, so the Tapo app must stay open and in front.

2. Check the microphone

Make sure the Tapo app is allowed to use the microphone.

3. Know the limits

Tapo says music sync does not work across groups yet, and the strip blinks in a loop when there is no sound.

When To Contact Support

If none of these checks fix it, contact Tapo support through TP-Link’s UK support site, with the model and hardware version from the label on the device.