Blink Video Doorbell Night Vision Not Working? Here’s How to Fix It
At night your camera switches to infrared (or colour night vision on supported models). Dark or washed-out footage usually comes down to settings, glare or a dirty lens.
What This Problem Means
If your Blink Video Doorbell is showing this fault, working through the checks below in order will resolve it in the large majority of cases. Each step is safe to try yourself and is based on Blink’s official guidance.
Common Symptoms
- Black screen at night
- No infrared illumination
- Washed-out or glaring night image
- Reflections ruining the picture
Safe Checks You Can Try
1. Set night vision to Auto
In the camera’s settings, make sure night vision / IR is set to Auto.
2. Clean the lens
Gently wipe the lens with a soft cloth — dust and smears badly affect infrared.
3. Avoid bright light and glare
Reposition the camera away from bright light sources and reflective surfaces that cause glare.
4. Turn off nearby LEDs
If you are filming through glass or near a wall, turn off the Recording LED and IR LED to stop reflected light bouncing back.
5. Allow some ambient light (colour models)
Colour night vision needs a little ambient light; in total darkness the camera falls back to black-and-white infrared.
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When To Contact Support
If you have worked through every step and your Blink Video Doorbell still has this problem, the hardware may need attention. Visit Blink support for further help or to arrange a replacement if your device is in warranty.