🔄 Try this first — Press and hold the power button on the camera for about 5 seconds until you hear a prompt tone, then release. Wait 60 seconds for it to restart fully. Restart your router by unplugging it for 30 seconds too.

If night vision is not working on your Reolink Argus Eco, working through the checks below will resolve the issue in most cases.

What This Problem Means

The Reolink Argus Eco uses IR LEDs for black-and-white night vision and spotlights for colour night vision. When night vision is not working, the image appears dark, blurry or washed out at night.

Common Symptoms

  • Image appears completely dark at night
  • Night vision image is blurry or has a pink/purple tint
  • Night vision image is overexposed (white wash)
  • Colour night vision not activating when expected
  • IR mode not switching on in darkness

Safe Checks You Can Try

1. Check night vision settings

Open the Reolink app, go to Device Settings and check the Night Vision setting. Ensure it is set to Auto or Color/IR. In Auto mode the camera switches between colour and IR based on light levels.

2. Check for infrared interference

A nearby bright light source pointing directly into the camera lens can overexpose the night vision image. Try repositioning the camera or shielding it from direct light.

3. Clean the lens

Dust, condensation, cobwebs or fingerprints on the lens are the most common cause of blurry or dark night vision. Clean the lens with a soft, dry cloth.

4. Restart the device

Press and hold the power button on the camera for about 5 seconds until you hear a prompt tone, then release. Wait 60 seconds for it to restart fully. Restart your router by unplugging it for 30 seconds too. A firmware glitch can occasionally prevent the IR cut filter from switching correctly between day and night modes.

5. Check battery level

A low battery (charge via USB-C) can reduce IR LED performance. Check and recharge before testing night vision.

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When To Contact Support

If the issue persists after working through all the checks above, contact Reolink support for further help. Your device may be eligible for a replacement if it is within its two-year warranty.