Reolink Camera Problems & Troubleshooting

Step-by-step fix guides for every Reolink camera and doorbell — select your model to find fault guides verified against Reolink’s official support.

Cameras

Reolink Altas PT Ultra
4K 8MP  |  20,000mAh/500 days  |  355° pan/tilt  |  Wi-Fi 6  |  ColorX  |  IP65
Reolink Argus PT Ultra
4K 8MP  |  355° pan/tilt  |  Colour+IR night vision  |  2.4/5GHz  |  IP65
Reolink Argus 4 Pro
4K 8MP 180°  |  ColorX  |  Wi-Fi 6  |  IP66  |  Solar compatible
Reolink Argus 3 Ultra
4K 8MP  |  Colour+IR night vision  |  2.4/5GHz  |  IP65  |  Solar compatible
Reolink Argus 3 Pro
2K+ 5MP  |  Colour+IR night vision  |  2.4/5GHz  |  IP65  |  512GB
Reolink Argus Eco
5MP  |  IR night vision  |  2.4GHz only  |  IP65  |  Solar compatible
Reolink Argus MagiCam
2MP 1080p  |  9-month AA battery  |  Magnetic mount  |  IP67
Reolink Solar Floodlight Cam
2K 4MP  |  1000-lumen floodlight  |  Wi-Fi 6  |  Built-in solar  |  IP66

Video Doorbells

Reolink Video Doorbell PoE
2K+ 5MP  |  PoE wired  |  Chime included  |  RTSP/ONVIF  |  IP65
Reolink Video Doorbell WiFi
2K+ 5MP  |  Hardwired Wi-Fi  |  Chime included  |  2.4/5GHz  |  IP65
Reolink Video Doorbell (Battery)
2K 4MP  |  7,000mAh/5 months  |  1:1 head-to-toe  |  2.4/5GHz  |  IP65