🔄 Try this first — Switch off the circuit breaker or fuse supplying the floodlight for 10 seconds, then switch it back on. Wait 60 seconds for the camera to restart. Restart your router by unplugging it for 30 seconds at the same time.

If your Arlo Wired Floodlight is showing this problem, working through the checks below in order will resolve it in the large majority of cases. Each step is safe to carry out yourself and is verified against Arlo’s official support guidance.

What This Problem Means

The Arlo Wired Floodlight features a 2000-lumen floodlight that activates on motion or manually. When the lights are not working, it is almost always a settings or trigger configuration issue rather than a hardware fault.

Common Symptoms

  • Floodlight does not activate when motion is detected
  • Floodlight activates but immediately turns off
  • Light is dimmer than expected
  • App controls for the floodlight not responding

Safe Checks You Can Try

1. Check floodlight settings in the app

Open the Arlo Secure app and go to your camera’s settings. Find the Floodlight section and confirm it is set to Auto (motion-triggered) or the mode you expect. Check the brightness is not set to minimum.

2. Check the trigger schedule

In the Arlo Secure app, check whether the floodlight has a schedule set to operate only at certain times. If it is scheduled off during the time you are testing, it will not activate.

3. Confirm motion detection is active

The floodlight is triggered by motion detection. Confirm Motion Detection is switched on in the camera settings. If motion detection is off, the floodlight will not activate automatically.

4. Check the power supply

Switch off the circuit breaker supplying the floodlight for 10 seconds, then switch it back on. A power interruption can sometimes reset the floodlight to an unexpected state.

5. Test the floodlight manually

In the Arlo Secure app, look for a manual floodlight toggle in Device Settings. If the light activates manually but not on motion, the issue is with the trigger settings rather than the hardware itself.

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When To Contact Support

If the issue persists after working through all the checks above, contact Arlo support for further help. Your device may be eligible for a replacement if it is within its one-year warranty.