Ring Battery Doorbell Plus Doorbell Button Not Working
Ring Battery Doorbell Plus Doorbell Button Not Working
If your Ring Battery Doorbell Plus is showing doorbell button not working, this guide covers the most common causes and the checks you can safely carry out before contacting support.
Ring Doorbell Problems — all models
What This Problem Means
This issue prevents your Ring Battery Doorbell Plus from functioning normally and may require troubleshooting to resolve.
Common Symptoms
• Pressing button does not trigger notification
• No chime sound when button pressed
• Button feels stuck or unresponsive
• App does not register button press
Safe Checks You Can Try
Remove protective film
1. Check the button area for any protective film or sticker
2. New devices ship with a film covering the button
3. Peel off any film completely
4. Test button press after removing
Check battery level
1. Open Device Health in the Ring app
2. If battery is below 20%, charge fully before testing
3. Remove battery, charge using micro-USB cable until solid green
4. Reinsert and test button again
Check notification settings
1. Open the Ring app and go to device settings
2. Verify Doorbell Alerts are enabled
3. Check your phone’s notification settings allow Ring app alerts
4. Ensure Do Not Disturb mode is not blocking notifications
Check chime settings
1. Verify chime is enabled in device settings
2. Check Ring Chime or internal chime wiring if hardwired
3. Test with the Ring app notification as an alternative
4. Restart the device and test again
If You Need Spare Parts
If you’re confident carrying out the repair yourself, Ring Battery Doorbell Plus spare parts are available on Amazon with next day delivery.
Always check your model number before ordering to ensure compatibility.
When To Contact A Professional
If the button remains unresponsive after these checks, there may be a hardware fault with the button mechanism or internal wiring.
Related Ring Battery Doorbell Plus Guides
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