🔄 Try this first — Press and hold the power button for about 3 seconds to turn the camera off, wait 10 seconds, then hold it again to turn it back on. Restart your router by unplugging it for 30 seconds too. This clears most temporary glitches.

If Tapo C615F is not picking up motion, you will miss alerts and recordings. This is usually a settings or placement issue and is quick to fix.

What This Problem Means

If your Tapo C615F is showing this fault, working through the checks below in order resolves it in the large majority of cases. Each step is safe to try yourself and follows TP-Link’s official Tapo guidance.

Common Symptoms

  • No motion notifications
  • Events missed entirely
  • Detection works intermittently
  • Alerts delayed by minutes

Safe Checks You Can Try

1. Check detection is switched on

In the Tapo app, open Detection settings and make sure motion detection and notifications are enabled for the camera.

2. Check activity zones

If you have set activity zones, motion outside them is ignored. Widen or clear the zones to test.

3. Adjust sensitivity

Raise the detection sensitivity in the app if real events are being missed.

4. Check notifications

Confirm notifications are allowed for the Tapo app in your phone’s settings, and that you are not in a Home/Away mode that mutes them.

5. Allow for battery-camera wake time

Battery models use a PIR sensor and briefly “wake” on motion, so a fast-moving subject very close to the camera can occasionally be missed. Aim the camera so subjects cross its field of view rather than head straight at it, and use the detection test in the app to fine-tune the angle.

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When To Contact Support

If you have worked through every step and your Tapo C615F still has this problem, the hardware may need attention. Visit TP-Link support for further help or to arrange a replacement if it is in warranty.