Tapo C615F Problems & Troubleshooting

Select the problem you are experiencing to find step-by-step fix guides.

 Try this first — Press and hold the reset button on the camera for 5 seconds until the LED flashes, then release. Wait 60 seconds for the camera to restart. Also restart your router by unplugging it for 30 seconds.

Common Problems

OfflineFix Guide

Won’t Connect to Wi-FiFix Guide

Live View Not WorkingFix Guide

Not Detecting MotionFix Guide

Night Vision Not WorkingFix Guide

Poor Video QualityFix Guide

Solar Panel Not ChargingFix Guide

Keeps DisconnectingFix Guide

 Tapo C615F Review  ·  All Tapo Camera Problems  ·  All Smart Home Devices