Ring Outdoor Camera Plus Problems & Troubleshooting

Select the problem you are experiencing to find step-by-step fix guides.

🔄 Try this first — Remove the Quick Release Battery Pack for 30 seconds, then slide it back in until it clicks. Also restart your router by unplugging it for 30 seconds. This clears most temporary faults.

Common Problems

OfflineFix Guide
Won’t Connect to Wi-FiFix Guide
Live View Not WorkingFix Guide
Not Detecting MotionFix Guide
Night Vision Not WorkingFix Guide
Poor Video QualityFix Guide
Not RecordingFix Guide
Keeps DisconnectingFix Guide
Battery Draining FastFix Guide
Not ChargingFix Guide