Ring Battery Doorbell Plus Not Charging
Ring Battery Doorbell Plus Not Charging
If your Ring Battery Doorbell Plus is showing not charging, this guide covers the most common causes and the checks you can safely carry out before contacting support.
Ring Doorbell Problems — all models
What This Problem Means
This issue prevents your Ring Battery Doorbell Plus from functioning normally and may require troubleshooting to resolve.
Common Symptoms
• Battery not gaining charge when connected
• Charging LED not lighting up
• Battery percentage not increasing
• Device still offline after hours of charging
Safe Checks You Can Try
Check charging cable and adapter
1. Use only the micro-USB cable provided with the device
2. Use a power adapter rated at 1 amp minimum
3. Do not use fast chargers rated above 2 amps
4. Try a different USB cable to rule out cable fault
Check charging port on battery
1. Inspect the micro-USB port on the battery for debris or damage
2. Gently clean port with a dry toothbrush if dusty
3. Ensure cable clicks firmly into place
4. Try plugging into a different power outlet
Check battery LED indicator
1. When charging correctly, the battery LED should show red or flashing
2. Solid green indicates fully charged
3. No LED may indicate a faulty battery or cable connection issue
4. Leave connected for 30 minutes before checking again
Try a different power source
1. Try charging using a laptop USB port
2. Try a different wall outlet or USB charger
3. Charge in a warm environment — cold temperatures slow charging
4. Allow battery to charge for a full 12 hours before concluding it is faulty
If You Need Spare Parts
If you’re confident carrying out the repair yourself, Ring Battery Doorbell Plus replacement batteries are available on Amazon with next day delivery.
Always check your model number before ordering to ensure compatibility.
When To Contact A Professional
If the battery still does not charge after trying different cables and power sources, the battery cells have likely degraded and need replacement.
Related Ring Battery Doorbell Plus Guides
Ring Battery Doorbell Plus Offline
Ring Battery Doorbell Plus Won’t Connect to WiFi