Imou Solar Panel Not Charging Your Camera? Here’s How to Fix It

Step-by-step fix guide | Imou cameras and doorbells

Try this first — Check the solar panel’s cable is pushed all the way into the camera’s power port. It’s the first check in Imou’s battery camera FAQ.

This guide is for owners of an Imou battery camera whose solar panel doesn’t seem to charge it. Imou’s battery camera FAQ doesn’t name the Cell PT or Cell Go, but Imou’s UK spec tables list Imou solar panel power for both. The steps follow Imou’s battery camera FAQ, in Imou’s order.

What This Problem Means

Imou’s battery camera FAQ lists a cable that isn’t fully pushed in, a dirty or covered panel and too little direct sunlight as reasons a panel won’t charge. It also explains that the panel doesn’t charge a battery that’s above 85%, so a panel can look idle when nothing is wrong.

Common Symptoms

  • The battery level doesn’t rise even though the panel is connected
  • The panel isn’t charging while the battery is above 85%
  • Dust, leaves or a shadow cover part of the panel
  • The panel gets little direct sunlight

Safe Checks You Can Try

1. Push the cable fully into the port

Imou says to confirm that the solar panel’s power cord is “pressed to the deepest part of the device power port”. Imou also says to make sure the edge of the silicone plug is fully inserted.

2. Keep the panel clean

Imou says the panel must be clean and able to receive as much sunlight as possible. If dust or leaves are blocking it, the panel can’t convert light energy effectively, so clear them off.

3. Check the battery level: the 85% rule

This one is normal. Imou says a battery camera won’t be charged by the solar panel while the battery is still above 85%. Once the battery drops below 85%, the panel starts charging it again.

4. Give the panel direct sunlight

Imou says to keep the panel in direct sunlight as much as possible and avoid shadows or anything partly covering it.

5. Use a 5V adapter for mains power

Imou’s battery camera FAQ says to “use a 5V adapter to maintain a stable power supply”. Imou lists DC 5V 2A power for both the Cell PT and Cell Go.

6. Check the temperature

Imou lists a charging temperature of 0°C to 45°C for both the Cell PT and Cell Go. Below freezing, the camera is outside that range.

When To Contact Support

If none of these steps fix it, contact Imou through Imou’s UK support page.