How to Reset an Imou Camera

Step-by-step fix guide | Imou cameras and doorbells

Try this first — Check you need a reset first. Imou suggests one when your network environment has changed, or when adding a battery camera still fails after you tap “Try Again”.

This guide shows how to reset an Imou camera and add it back to the Imou Life app. Battery cameras and plug-in cameras use different steps, taken from Imou’s battery camera FAQ and Imou’s generic quick start guide.

What This Problem Means

Imou suggests a reset when your network has changed, when adding a camera keeps failing, and as one of its fixes for a night picture that’s too dark. After a reset, you add the camera to the Imou Life app again. Battery cameras and plug-in cameras use different hold times.

Common Symptoms

  • You’ve changed your router or network
  • Adding a battery camera still fails after you tap “Try Again”
  • The night picture is still too dark after Imou’s other fixes

Safe Checks You Can Try

1. Battery cameras: hold Reset for 5 to 10 seconds

Press and hold the Reset button for about 5 to 10 seconds until you hear a beep. On the Cell Go, Imou’s spec table calls it the “Vlog/Reset Button”.

2. Battery cameras: look for a slow green flash

Imou says the reset has worked when you “see the device indicator light slowly flashing green”.

3. Battery cameras: tap Add Again

Press “Add Again” in the Imou Life app to add the camera back. Imou’s battery camera FAQ says to use a 2.4GHz Wi-Fi network. A solid green light means the camera has connected to your router.

4. Plug-in cameras: hold reset for about 5 seconds

Imou’s generic quick start guide says: “If you need to reset the camera, press and hold the reset button for 5 s.” That guide doesn’t name a model, so check the printed guide that came in your camera’s box as well.

5. Plug-in cameras: add the camera again

Keep the camera, your phone and the router within 30 cm of each other. In the Imou Life app, tap “+”, scan the QR code on the camera’s label and tap “Next”. Imou’s UK FAQ then has you connect to the camera’s “DAP” hotspot, choose your Wi-Fi and enter the password. The app shows “Added successfully” when it’s done.

Reset at a Glance

Camera How to reset Then
Battery cameras (Imou’s battery camera FAQ) Hold Reset for about 5 to 10 seconds until a beep; the light then flashes green slowly Press “Add Again” in the Imou Life app
Plug-in cameras Hold the reset button for about 5 seconds (Imou’s generic quick start guide) Add the camera again in the Imou Life app

When To Contact Support

If none of these steps fix it, contact Imou through Imou’s UK support page.