🔄 Try this first — Remove the battery from the camera, wait 10 seconds, then reinsert it. Also restart your router by unplugging for 30 seconds.

Is the night vision on your Nest Cam Battery failing to activate?

What This Problem Means

Infrared night vision is not engaging — most commonly caused by an external light source or an incorrect setting.

Common Symptoms

  • Footage is very dark at night
  • Camera does not switch to night mode at dusk
  • Video has a pink or purple tint

Safe Checks You Can Try

1. Check Night Vision Setting

In the Google Home app go to your Nest Cam Battery → More → Settings → Video → Night Vision. Set to Auto.

2. Check for External Light Sources

Nearby lights shining at the lens prevent the camera detecting darkness. Adjust the camera angle.

3. Turn Night Vision Off Then On

In settings, switch Night Vision to Off, wait a few seconds, then switch back to Auto. This resets the sensor.

4. Clean the Lens

Outdoor grime affects the camera’s light sensor. Use a dry lint-free cloth to clean.

5. Restart the Device

Remove the battery from the camera, wait 10 seconds, then reinsert it. Per Google’s guidance a restart resets the night vision state.

🛒Need a spare part? Find compatible accessories for your Nest Cam Battery on AmazonCheck Amazon

When To Contact Support

If you have worked through the checks above and the issue persists, contact Google Nest support at https://support.google.com/googlenest. Your device serial number is available in Device Info in the Google Home app.

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