2K QHD, 1984 x 1984 | 193° view | Colour night vision | IP54 | 12-24 VAC wired
Overview
The Philips Hue Secure Wired Video Doorbell records 2K QHD video in a square 1:1 frame of 1984 x 1984 pixels, with a 193° field of view (Hue’s FAQ says more than 180°). It has colour night vision with an infrared LED, motion, people and object detection, two-way talk and a sound alarm. Hue rates it IP54 and says it is designed for permanent outdoor use, from -20°C to 45°C.
It works only with an existing low-voltage doorbell system that provides 12-24 VAC (10 VA minimum), never mains, and it has no battery. Hue’s support guide asks for a 2.4GHz Wi-Fi connection (the product page lists 2.4GHz and 5GHz) and recommends placing it within 10 m of your router. It works without a Hue Bridge; a Bridge adds Hue light features and more than one chime. Free features include 24-hour video history. Smart home: Hue app; lights and automations work with Alexa, Google Home and Apple Home through a Hue Bridge. Hue’s plans page lists live streaming via app or voice partner displays but doesn’t name the displays.
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Key Features
Pros & Cons
Pros
Cons
Versions, Kits and Accessories
Good to Know
Hue says the doorbell is compatible only with existing doorbell systems that provide low voltage 12-24 VAC, and that connecting it to mains voltage is not possible. It doesn’t include a battery, and it is not compatible with your existing doorbell chime; the Secure Smart Chime lists the Hue wired doorbell as compatible.
Keep the ownership card: Hue says you need it to reset or move the doorbell, and the passphrase is needed for live view and video clips.
Setup & Installation
Hue says to turn off your circuit breaker before doing any electrical work; if you’re unsure, use a qualified electrician. Hue lists a pencil, Philips screwdriver, drill, 6 mm masonry bit and a rubber mallet or hammer; a safety screw torx key is included. Avoid metal surfaces, which Hue says can weaken the Wi-Fi connection, and keep the doorbell within 10 m of your router.
In the Philips Hue app, go to the Home tab, tap the three-dot icon, then tap Add devices. Without a Bridge, select No when prompted to add a Bridge. Then scan the QR code on the doorbell’s ownership card and tap the doorbell to add it. Keep Bluetooth on during setup, and store your passphrase and ownership card in a safe place. To add the Secure Smart Chime, use Add devices again and scan its QR code (with a Bridge, choose a Room first), and keep it within 20 m of the doorbell.
Common Problems & Fixes
Running into issues? Our Philips Hue Secure troubleshooting guide covers step-by-step fixes taken from Hue’s own support pages, including camera not recording, doorbell offline and doorbell lights explained.
Who Should Buy It
Anyone with an existing low-voltage (12-24 VAC) wired doorbell who wants 2K video at the door, with or without a Hue Bridge.
Verdict
The Secure Wired Video Doorbell gives 2K QHD video in a 1:1 frame, colour night vision and people and object detection. Check you have a 12-24 VAC doorbell system first, and add the Secure Smart Chime, since it doesn’t work with your existing chime.
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Need a hand with this?
If the transformer or mains wiring needs checking or changing, or you are unsure about the doorbell wiring, have a qualified electrician look at it. You can compare up to 3 quotes from local electricians.
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