Reolink Video Doorbell PoE Problems & Troubleshooting

Select the problem you are experiencing to find step-by-step fix guides, verified against Reolink’s official support.

🔄 Try this first — Switch off the PoE switch or injector port supplying the doorbell for 10 seconds, then back on. Wait 60 seconds to restart fully. Restart your router by unplugging it for 30 seconds too.

Common Problems

Offline
Fix Guide
Live View Not Working
Fix Guide
Not Detecting Motion
Fix Guide
Night Vision Not Working
Fix Guide
Poor Video Quality
Fix Guide
Button Not Working
Fix Guide
Keeps Disconnecting
Fix Guide