Roborock Robot Vacuum Problems & Troubleshooting

Step-by-step fix guides for Roborock’s Saros, Qrevo and Q series robots, based on Roborock’s own manuals and support pages.

Try this first — If the robot is behaving oddly, restart it: take it off the dock, hold Power/Clean to turn it off, then turn it on again.

Common Problems

Won’t Connect to Wi-FiFix Guide
Not ChargingFix Guide
Won’t Return to the DockFix Guide

Dock Problems

Auto-Empty Not WorkingFix Guide
Mop Wash or Drying Not WorkingFix Guide
Dock Red LightFix Guide

Resets and Error Codes

How to Reset a RoborockFix Guide
Error Codes ExplainedFix Guide

Which Guides Fit Your Robot

Robot Dock Guides that apply
Saros 20, Saros 20 Neo, Saros Z70, Saros 10 Self-washing dock All guides
Qrevo Curv 2 Pro, Qrevo Curv, Qrevo Edge 2, Qrevo Edge 2 Flow Self-washing dock All guides
Qrevo 2 Pro, Qrevo S Pro, Qrevo S5V, QV 35S Self-washing dock All guides
Q10 S5+, Q7 L5+ Auto-empty dock All except the mop wash guide
Q10 S5, Q7 M5 Charging dock Wi-Fi, charging, dock return, reset and error codes

For the Qrevo Edge 2 Flow, the guides use Roborock’s manuals for its other Qrevo models and its help centre, so check the manual that came with your robot for its buttons and lights.