🔄 Try this first — Press and hold the power/reset button on the camera for about 5 seconds until you hear a prompt tone, then release. Wait 60 seconds for it to restart fully. Restart your router by unplugging it for 30 seconds too.

If the floodlight on your Reolink Solar Floodlight Cam is not working as expected, working through the checks below will resolve the issue in most cases.

What This Problem Means

The Reolink Solar Floodlight Cam features an adaptive floodlight with up to 1000 lumens and adjustable colour temperature. When the floodlight is not activating, it is almost always a settings or trigger configuration issue.

Common Symptoms

  • Floodlight does not activate when motion is detected
  • Floodlight activates but immediately turns off
  • Light is dimmer than expected
  • Floodlight not activating in the correct mode
  • App controls for the floodlight not responding

Safe Checks You Can Try

1. Check floodlight settings in the app

Open the Reolink app, go to Device Settings and find the Floodlight or Light settings section. Ensure the floodlight mode is set to Auto (motion-triggered) or the mode you expect. Check that the brightness is not set to minimum.

2. Check the trigger schedule

In the Reolink app, check whether the floodlight is set to operate only during certain hours. If it is scheduled to be off during the time you are testing, it will not activate.

3. Check motion detection is active

The floodlight is triggered by motion detection. Confirm Motion Detection is switched on in Device Settings. If motion detection is off, the floodlight will not activate automatically.

4. Restart the camera

Press and hold the power/reset button on the camera for about 5 seconds until you hear a prompt tone, then release. Wait 60 seconds for it to restart fully. Restart your router by unplugging it for 30 seconds too. A temporary software glitch can prevent the floodlight from activating correctly.

5. Test the floodlight manually

In the Reolink app, look for a manual floodlight toggle or a test button in Device Settings. If the floodlight activates manually but not on motion, the issue is with the trigger settings rather than the light hardware itself.

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When To Contact Support

If the issue persists after working through all the checks above, contact Reolink support for further help. Your device may be eligible for a replacement if it is within its two-year warranty.