eufy Video Doorbell S4 Problems & Troubleshooting

Step-by-step fix guides for the eufy Video Doorbell S4, based on eufy’s own support pages. eufy’s guides cover its wired doorbells in general, so each guide uses the S4’s own figures where eufy’s S4 pages give them.

Try this first — Check the doorbell has power and that its wires are firmly connected. Both checks come from eufy’s guide to wired doorbells that go offline.

Connection Problems

OfflineFix Guide
Won’t ConnectFix Guide
Live View Not WorkingFix Guide

Chime, Motion, Recording and Night Vision

Chime Not WorkingFix Guide
Not Detecting MotionFix Guide
Not RecordingFix Guide
Night Vision Not WorkingFix Guide