Ring Video Doorbell Pro Problems & Troubleshooting

Select the problem you are experiencing to find step-by-step fix guides.

🔄 Try this first — Press and hold the setup button for 10 seconds. Also restart your router by unplugging for 30 seconds. This clears most temporary faults.

Common Problems

Offline
Fix Guide
Won’t Connect to Wi-Fi
Fix Guide
Night Vision Not Working
Fix Guide
Live View Not Working
Fix Guide
Not Detecting Motion
Fix Guide
Keeps Disconnecting
Fix Guide
Poor Video Quality
Fix Guide