EZVIZ Camera Lights Explained: What Each Light Means

Step-by-step fix guide | EZVIZ cameras and doorbells

Try this first — Find your model’s table below. On the cameras here, slow-flashing red means a network problem, but on the HP3 Pro doorbell it means “Doorbell charging.”

This guide lists what the status light means on EZVIZ cameras, the HP3 Pro doorbell and the CH1 chime, in EZVIZ’s own words from its manuals, quick start guides and support FAQs.

What This Problem Means

EZVIZ uses red and blue lights, plus green on its battery cameras, and each light can be solid, flashing slowly or flashing quickly. The meanings are close across models but the wording isn’t identical, so check the table for your model. If a light points to a fault, the steps below link to the right fix guide.

Common Symptoms

  • The light is flashing red slowly or quickly
  • The light alternates between red and blue
  • A battery camera’s light is flashing green
  • The HP3 Pro’s light turns red and goes off
  • The CH1 chime’s light is flashing red

Safe Checks You Can Try

1. Find your model’s table

EZVIZ’s lights differ a little from model to model, so start with your model’s table below. The colours and wording come from each model’s EZVIZ manual or quick start guide.

2. Slow-flashing red: a network problem

On every camera in the tables below, slow-flashing red means “Network exception”, or on the C6N and LC1C a failed Wi-Fi connection. EZVIZ’s offline guide says to reboot your router, or unplug the camera for 10 to 30 seconds (the LC1C is hardwired, so don’t disconnect its wiring yourself; ask a qualified electrician): see how to fix an EZVIZ camera that’s offline. On the HP3 Pro doorbell, slow-flashing red means “Doorbell charging.”

3. Fast-flashing red: a camera exception

Fast-flashing red means “Camera exception”. Many of EZVIZ’s manuals add “e.g. Micro SD card error”, so if a card is fitted, see how to fix an EZVIZ SD card that isn’t recording. On the CB1, it can also mean “Battery low”.

4. Fast-flashing blue: ready to set up

Fast-flashing blue means the camera is ready for its Wi-Fi connection, or on the CB3 and BC1C, ready for pairing. It’s the light EZVIZ’s setup and offline guides ask you to wait for. See how to fix an EZVIZ camera that won’t connect to Wi-Fi.

5. Alternating red and blue: configuration mode

EZVIZ’s setup FAQ says that when the lights alternate between red and blue, the device is in configuration mode, for smart or sound configuration. When you set up with AP configuration, the lights flash blue continuously instead. EZVIZ’s reset FAQ says the lights can also alternate red and blue after a reset.

6. Solid blue and solid red

On the plug-in cameras below, solid blue means the camera is being viewed in the EZVIZ app, and solid red means it’s starting up. On the battery cameras, solid blue covers both: “Camera starting up or being live viewed in the EZVIZ app.”

7. Green: charging on battery cameras

On the CB1, BC2, CB8, CB3 and BC1C, slow-flashing green means “Charging” and solid green means “Camera fully charged”. EZVIZ’s charging FAQ adds that a battery camera’s light flashing green slowly shows it’s properly connected to its solar panel. See how to fix an EZVIZ battery camera that won’t charge.

Indoor Plug-in Cameras

Model Light What EZVIZ says
CP1 Pro, C6c 2K, C7 Dual Solid red “Camera starting up.”
CP1 Pro, C6c 2K, C7 Dual Slow-flashing red “Network exception.”
CP1 Pro, C6c 2K, C7 Dual Fast-flashing red “Camera exception (e.g. Micro SD card error).”
CP1 Pro, C6c 2K, C7 Dual Solid blue “Video being viewed in the EZVIZ app.”
CP1 Pro, C6c 2K Fast-flashing blue “Camera ready for Wi-Fi connection.”
C7 Dual Fast-flashing blue “Camera ready for network connection.”
CP1 Pro, C6c 2K, C7 Dual Slow-flashing blue “Camera running properly.”
Model Light What EZVIZ says
C6N Solid red “Camera starting up.”
C6N Slow-flashing red “Wi-Fi connection failed.”
C6N Fast-flashing red “Camera exception (e.g. Micro SD card error).”
C6N Fast-flashing blue “Camera ready for Wi-Fi connection.”
C6N Slow-flashing blue “Camera running properly.”

Outdoor Plug-in Cameras

Model Light What EZVIZ says
C8c 1080p, C8W, H80f, H80x Dual, H9c Dual 3K, OutPro Solid red “Camera starting up.”
C8c 1080p, C8W, H80f, H80x Dual, H9c Dual 3K, OutPro Slow-flashing red “Network exception.”
C8c 1080p, C8W, H80f, H80x Dual, H9c Dual 3K, OutPro Fast-flashing red “Camera exception (e.g. Micro SD card error).”
C8c 1080p, C8W, H80f, H80x Dual, H9c Dual 3K, OutPro Solid blue “App visiting camera.”
C8c 1080p, C8W, H80f, H80x Dual, H9c Dual 3K, OutPro Slow-flashing blue “Camera running properly.”
C8c 1080p, C8W, H80f, H80x Dual, H9c Dual 3K, OutPro Fast-flashing blue “Camera ready for Wi-Fi connection.”
Model Light What EZVIZ says
LC1C Solid red “Camera is starting up.”
LC1C Slow-flashing red “Wi-Fi connection has failed.”
LC1C Fast-flashing red “Camera exception (e.g. Micro SD card error).”
LC1C Solid blue “Video is being viewed or played back in EZVIZ App.”
LC1C Slow-flashing blue “Camera is running properly.”
LC1C Fast-flashing blue “Camera is ready for Wi-Fi connection.”

Battery Cameras

Model Light What EZVIZ says
CB1, BC2, CB8, CB3, BC1C Solid blue “Camera starting up or being live viewed in the EZVIZ app.”
CB1, BC2 Fast-flashing blue “Camera ready for Wi-Fi configuration.”
CB8 Fast-flashing blue “Camera ready for Wi-Fi connection.”
CB3, BC1C Fast-flashing blue “Camera ready for pairing.” / “Pairing in progress.”
CB1, BC2, CB8, CB3 Slow-flashing blue “Camera working properly.”
CB1, BC2, CB8, CB3, BC1C Slow-flashing red “Network exception.”
BC2, CB8, CB3, BC1C Fast-flashing red “Camera exception.”
CB1 Fast-flashing red “Camera exception.” / “Battery low.”
CB1, BC2, CB8, CB3, BC1C Solid green “Camera fully charged.”
CB1, BC2, CB8, CB3, BC1C Slow-flashing green “Charging.”

HP3 Pro Doorbell

Model Light What EZVIZ says
HP3 Pro Slow-flashing red “Doorbell charging.”
HP3 Pro “Turns Red and goes off after 3s” Battery below 20% when the doorbell is activated
HP3 Pro Solid blue “Doorbell fully charged.”
HP3 Pro “Turns blue and goes off after 3s” Battery above 20% when the doorbell is activated
HP3 Pro Fast-flashing blue “Doorbell ready for Wi-Fi configuration.” / “Passcode error.”

CH1 Chime

Model Light What EZVIZ says
CH1 chime Solid red “Chime is starting up.”
CH1 chime Slow-flashing red “The Wi-Fi connection between Chime and router has failed.”
CH1 chime Fast-flashing red “The Wi-Fi connection between Chime and doorbell has failed.”
CH1 chime Solid blue “Chime is functioning properly.”
CH1 chime Fast-flashing blue “Chime is ready for Wi-Fi connection.”

Setup and Solar Lights From EZVIZ’s FAQs

Model Light What EZVIZ says
EZVIZ devices in general (setup FAQ) Alternating red and blue Configuration mode (smart or sound configuration)
EZVIZ devices in general (setup FAQ) Continuously flashing blue AP configuration mode
Battery cameras on a solar panel (charging FAQ) Flashing green slowly Properly connected to the solar panel

Several EZVIZ manuals don’t print the exact model code, so these tables use the manual EZVIZ publishes under each model’s name. The C6N table comes from an older EZVIZ quick start guide for the Asia-Pacific (APEC) region. Light tables for the CP1 3MP, CP1 4MP, C6CN, CB2, CB5 4K, CB8 Lite, CB8 Lite 4G, CB90x Dual 4G Kit, C8c 3K, C8C Lite, C8W Pro 3K, EL3, EP3x Pro, DP2C, CP4, CP7 and the HB3 kit aren’t in the sources used here, so check the manual that came with yours.

When To Contact Support

If none of these steps fix it, contact EZVIZ through EZVIZ’s support site.