EZVIZ Camera Problems & Troubleshooting
Step-by-step fix guides for EZVIZ cameras, doorbells and door viewers, based on EZVIZ’s own support pages and manuals.
Try this first — If the app says your camera is offline, look at its status light first. If it’s solid blue or flashing blue slowly, EZVIZ says to refresh the home page in the EZVIZ app.
Connection Problems
Recording and Alerts
Battery and Solar
Doorbells
Lights and Resets
Each guide covers the EZVIZ models its steps apply to. Where a step applies only to some models, the guide names them.