Nest Cam Outdoor Not Recording
Nest Cam Outdoor Not Recording
If your Nest Cam Outdoor is showing not recording, this guide covers the most common causes and the checks you can safely carry out before contacting support.
Nest Camera Problems — all models
What This Problem Means
This issue prevents your Nest Cam Outdoor from functioning normally and may require troubleshooting to resolve.
Common Symptoms
• No video recordings in event history
• Motion events not saving
• Recording history appears empty
• Camera online but not saving footage
Safe Checks You Can Try
Check Nest Aware subscription
1. Open Google Home app and select your camera
2. Go to Settings and check subscription status
3. Video recording requires an active Nest Aware subscription
4. Without Nest Aware, only live view is available — no recordings are saved
Check recording settings
1. Open Google Home app and select your Nest Cam Outdoor
2. Go to camera settings
3. Ensure event recording or continuous recording is enabled
4. Check that home/away assist is not disabling recording when you are home
Check device is online
1. Confirm device shows online in Google Home app
2. An offline device cannot record events
3. If offline, resolve connectivity issue first
4. Check WiFi signal and restart router if needed
Restart the camera
1. Unplug power cable for 10 seconds then reconnect
2. Wait 2 minutes for full reboot and reconnection
3. Trigger a motion event and check if recording appears in history
4. Allow up to 5 minutes for recording to appear in the app
If You Need Spare Parts
If you’re confident carrying out the repair yourself, Nest Cam Outdoor spare parts are available on Amazon with next day delivery.
Always check your model number before ordering to ensure compatibility.
When To Contact A Professional
If recordings remain absent after confirming Nest Aware subscription is active and device is online, contact Google Nest support.
Related Nest Cam Outdoor Guides
Nest Cam Outdoor Won’t Connect to WiFi