🔄 Try this first — Switch off the power at the consumer unit or the floodlight cam power supply for 10 seconds, then switch it back on. Also restart your router by unplugging for 30 seconds.

Is the night vision on your Ring Floodlight Cam failing to activate?

What This Problem Means

The infrared night vision is not engaging — most commonly caused by an external light source or an incorrect night vision setting.

Common Symptoms

  • Footage is very dark at night
  • Camera does not switch to night mode at dusk
  • Video has a pink or purple tint

Safe Checks You Can Try

1. Check for External Light Sources

Nearby street lights or security lights shining into the Ring Floodlight Cam lens prevent the camera from detecting darkness. Adjust the camera angle to reduce direct light on the lens.

2. Check Night Vision Setting

In Device Settings → Video Settings → Night Vision, confirm it is set to Auto. Always On causes a tint in daylight.

3. Clean the Lens

Outdoor grime on the lens can affect the camera’s light sensor. Use a dry lint-free cloth to clean the lens.

4. Restart the Camera

Switch off the power at the consumer unit or the floodlight cam power supply for 10 seconds, then switch it back on. A restart resets the camera’s night vision switching logic.

5. Check Power

Low battery can affect night vision performance. Check Device Health for power status.

🛒Need a spare part? Find compatible parts for your Ring Floodlight Cam on AmazonCheck Parts

When To Contact Support

If you have worked through the checks above and the issue persists, contact Ring support at https://ring.com/gb/en/support. Your device serial number is available in Device Health in the Ring app.

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