Tapo D225 Not Detecting Motion? Here’s How to Fix It

🔄 Try this first — Press the reset button on the doorbell briefly to restart it, and check the battery is charged. Power-cycle the chime by unplugging it for 10 seconds, and restart your router for 30 seconds.

Tapo cameras trigger alerts and recordings from motion detection. If you are not getting alerts, it is usually a setting, a detection zone or placement.

What This Problem Means

If your Tapo D225 is showing this fault, working through the checks below in order resolves it in the large majority of cases. Each step is safe to try yourself and follows TP-Link’s official Tapo guidance.

Common Symptoms

  • No motion notifications
  • Events missed
  • No clips saved after movement
  • Only some movement detected

Safe Checks You Can Try

1. Check detection is on

In Device Settings, make sure Detection and Notifications (motion detection) are switched on.

2. Raise the sensitivity

Increase the motion sensitivity so smaller movements register.

3. Review your Activity Zones

Make sure the area you care about is not excluded by a detection zone.

4. Check notification settings

Confirm push notifications are enabled for the camera in the app and on your phone.

5. Reposition the camera

Mount it so movement crosses the view rather than coming straight on, and avoid pointing through glass.

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When To Contact Support

If you have worked through every step and your Tapo D225 still has this problem, the hardware may need attention. Visit TP-Link support for further help or to arrange a replacement if it is in warranty.

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