Ring Wired Doorbell (2nd Gen) Night Vision Not Working
Ring Wired Doorbell (2nd Gen)
🔄 Try this first — Switch off the power to the doorbell at the fuse box for 10 seconds, then switch back on. Also restart your router by unplugging for 30 seconds.
If your Ring Wired Doorbell (2nd Gen) is showing night vision not working, this guide covers the most common causes and the checks you can safely carry out before contacting support.
What This Problem Means
The doorbell is not switching to night vision mode or is producing poor quality footage in low light.
Common Symptoms
• Video is completely black or very dark at night
• Night vision infrared lights do not appear to activate
• Grainy or unclear footage in low-light conditions
Safe Checks You Can Try
Check Night Vision settings
1. Open the Ring app and go to Video Settings.
2. Confirm Night Vision is set to Auto or On.
Check for glare and reflection
1. Pointing the camera at glass or walls causes infrared to reflect back.
2. Adjust the angle using a Corner Kit or Wedge Kit.
Clean the camera lens
1. Wipe the lens with a soft, dry cloth.
Restart the doorbell
1. Switch off the power to the doorbell at the fuse box for 10 seconds, then switch back on. Also restart your router by unplugging for 30 seconds.
If You Need Spare Parts
If you’re confident carrying out the repair yourself, Ring Wired Doorbell (2nd Gen) spare parts are available on Amazon with next day delivery. Always check your model number before ordering to ensure compatibility.
If you’re confident carrying out the repair yourself, Ring Wired Doorbell (2nd Gen) spare parts are available on Amazon with next day delivery. Always check your model number before ordering to ensure compatibility.
When To Contact Support
If night vision is still not working after these checks, contact Ring support.
If night vision is still not working after these checks, contact Ring support.